<aside> 💡 For future media/talk inquiries, please contact: **[email protected] (Dr. Wangoo Lee)

</aside>

Media Coverage/Interview


Presse-Citron

Fast food: Do we order more or less from self-service kiosks? What science says [Fast-food : commande-t-on plus ou moins aux bornes automatiques ? Ce qu’en dit la science] (in French) (Feb 2026) [link]

KNN

Urban Documentary: View Saves the City [도시 다큐 : 뷰(View)가 도시를 살린다] (in Korean) (Jan 2026) [link]

The Conversation

Why restaurant self-service kiosks can actually result in customers ordering less food (Sep 2024) [link]

WalletHub

Ask The Experts: Celebrating Independence Day The Right Way (June 2024) [link]

Restaurant Business

Long lines at kiosks can stress customers, study finds (May 2024) [link]

Kiosk Marketplace

Temple study reviews negative effects of self-service kiosks (Apr 2024) [link]

Temple Now

Feeling rushed at the food ordering kiosk? You’re not alone (Apr 2024) [link]

Fox/STHM Newsroom

Navigating the “Waiting Line” Effect in Self-Service Technology Ordering (Feb 2024) [link]

Japan Travel Bureau

How can we increase travelers' motivation to engage in sustainable tourism? [旅行者がサステナブル・ツーリズムに取り組むモチベーションをどう高めるか?] (in Japanese) (Dec 2023) [link]

Herald Business

“Now We Need ‘Learncation’ (Learn+Vacation)” [이제는 런케이션<learn+vacation>이 필요하다*]** (in Korean) (Sep 2023)* [link]

WalletHub

Best Summer Travel Destinations (May 2022) [link]

Whynews **

If the skyway opens! “Private Airport in Gyeonggi Province” [만약, 하늘길이 열린다면! "경기남부 민간공항”] (in Korean) (Nov 2021) [link]

Unravel

Reimagining tourism in Asia (Feb 2021) [[link](https://unravel.ink/reimagining-tourism-in-asia/#:~:text=In the case,in South Korea.)]

SINDOnews

Tourism Begins to Rise [Pariwisata Mulai Bangkit] (in Indonesian) (Jun 2020) [link]

Rappler

South Korea taps domestic tourism to revive industry (May 2020) [link]

NCA newsletter

Meet the author – Wangoo Lee (Sep 2019) [link)]

KNN (Jan 2026) Urban Documentary: View Saves the City [도시 다큐 : 뷰(View)가 도시를 살린다] (in Korean) [link]

KNN (Jan 2026) Urban Documentary: View Saves the City [도시 다큐 : 뷰(View)가 도시를 살린다] (in Korean) [link]

Wallethub (June 2024). “Ask The Experts: Celebrating Independence Day The Right Way”

Wallethub (June 2024). “Ask The Experts: Celebrating Independence Day The Right Way”

Temple Now (Apr 2024). “Feeling rushed at the food ordering kiosk? You’re not alone

Temple Now (Apr 2024). “Feeling rushed at the food ordering kiosk? You’re not alone

Rappler (May 2020) “South Korea taps domestic tourism to revive industry”

Rappler (May 2020) “South Korea taps domestic tourism to revive industry”

Invited Talks (Lecture, Workshop, Seminar)


Panelist at APF2025

Panel Discussion | APF2025 | May 2025


Invited International Scholar at Hanyang University

International Scholar Seminar Series | Hanyang University | Dec 2024


Invited Speaker at AIT, University of the Philippines

AIT Lecture Series | University of the Philippines | Dec 2024


Invited Speaker at Texas A&M Graduate Class

Current Issues of Services Management in Hospitality, Hotel Management and Tourism (HMGT689) | Texas A&M | April 2024


Invited Presenter at the University of Delaware’s Research Seminar

Research seminar course (HOSP892) | University of Delaware | Nov 2023


PDW Lecturer at the Annual Meeting of the AoM

Professional development workshop | 81st Annual Meeting of the Academy of Management | 2021 [[link](https://my.aom.org/program2021/SessionDetails.aspx?sid=13139#:~:text=Participant%3A Wangoo Lee%2C Fox School of Business%2C Temple U.)]


Keynote Speaker at the Philippine-Korean Youth Forum

Philippine-Korean Youth Forum (PKYF) | University of the Philippines | 2021 [link]


Invited Speaker at Y4TH Conference

Youth for Tourism and Hospitality International Conference (Y4TH) | Manila, Philippines | 2021 [link]


Invited Speaker at UP Korea Research Center Lecture Series

UP KRC Mobile Lecturer Series | UP Korea Research Center | 2020 ****[link]


Industry Involvement