I am an Assistant Professor (tenure-track) at the School of Hotel and Tourism Management, Hong Kong Polytechnic University. I serve as a social media engagement officer at the Journal of Hospitality and Tourism Management and an assistant editor (of social media) at the Journal of Hospitality and Tourism Education. I am also a member of the necessary condition analysis (NCA) development team. I had both academic and industry experience - I served as a Senior Lecturer at the Asian Institute of Tourism, University of the Philippines; worked as a Tourism Planning Consultant on various projects; and co-founded a web development company (DINOFALLO) where I served as a Project Manager. I earned my PhD in Tourism and Hospitality this July 2024 after joining the Fox School of Business as a Temple Presidential Fellow in 2020.
My research focuses on technology-mediated services/experiences, hospitality value management, as well as necessary causality and necessary condition analysis (NCA). I have published 10+ papers in leading journals including the International Journal of Hospitality Management and the Journal of Hospitality and Tourism Research. He has been recognized as a four-time best paper awardee/finalist at leading international conferences, including the 26th and 28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism in 2021 and 2023.
You can find more information about me on Google Scholar, School Profile, NCA Website, LinkedIn, and CV.
Fox School of Business | Temple University | Philadelphia, PA | 2024
Honor: Temple Presidential Fellow
Division of Tourism | Hanyang University | Seoul, Korea | 2017 - 2019
Honor: Best Thesis Award; Presidential Graduation Award
HUBS | Hanyang University | Seoul, Korea | 2010 - 2018